Information Technology Management

Managing your IT environment is a complex, dynamic job. At KTS, our goal is to help you improve your business capabilities, while maintaining the safety and reliability of your IT infrastructure. In addition to resale and procurement of key products, we offer a broad range of support services that ensure products are implemented and used in the right capacity and to their full capability. KTS provides leading-edge tools and expert services in these critical IT management areas:

Program and project management

All aspects of program and project management, including: requirements, planning, scheduling, logistics management, project documentation and status reporting. Gain end-to-end control and oversight of your project, so that you never lose the link between the technology and its required functionality.

Network communications infrastructure

Perform the full-spectrum of network communications functions, including site surveys, design and complete cable plant management. Includes all functions involved in the installation, configuration and maintenance of switches, hubs, routers, firewalls, servers and other infrastructure components. Use performance analysis to identify and make improvements.

Cutting-edge software solutions

Implement the IT solution that best meets your needs, for the best price. KTS vendor relationships allow us to offer leading-edge products that are high-quality, reliable and well-supported. Customers gain added capability and improved business functioning in all varieties of office and work environments. More about purchasing through KTS….

Hardware and software installation and integration

Integrate new technologies seamlessly with your current environment. Our expert team will ensure your solution works with your existing infrastructure and is implemented with minimal impact to your everyday business functions.

Information Security

Proactively protect your information and the infrastructure that supports it. Certified professionals analyze security threats and requirements and implement tools and fail-safes needed to keep your corporate and classified information safe.

Help desk services and technical support

Superior technical and people skills combine to ensure exceptional customer support services. Tiered response teams solve all levels of technical problems in a timely manner. Best practices and service level agreements track and guarantee effectiveness.

Administrative Management Services

Support in all areas of business functioning from basic administrative functions to management and operations. Includes staffing specialized skills for project duration or long-term support.

Audio Visual Installation and Support

Create a cutting-edge AV facility. Enable broadcast, video, computers, staging, presentation, lighting, sound, and projection capabilities in order to host conferences, large-scale meetings and other events.

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